Adjusted Gate and Truck Reservation System Hours – Effective April 18, 2019

April 3, 2019

As port expansion and optimization continues at Virginia International Gateway (VIG) and Norfolk International Terminals (NIT), we continually analyze and compare truck gate hours and PRO-PASS Truck Reservation System (TRS) mandatory hours with daily cargo volume trends at both terminals.  This ongoing analysis is designed to ensure that operating schedules adequately support demand, creating efficiencies for customers, partners and the port.

Over the last 13 months, TRS has steadily produced more efficient on-terminal experiences for our trucking partners.  We appreciate the community’s support in advancing this vital initiative.

Effective Thursday, April 18, 2019, please be advised of the following changes to our operating schedule:

  • VIG’s inbound truck portal will OPEN at 0400 hours, Monday – Friday
  • NIT’s truck gate hours are unchanged
  • PRO-PASS TRS mandatory hours will be extended until 1400 hours, Monday – Friday, at both VIG and NIT
    • NIT’s TRS mandatory hours will be from 0500 (gate opening) – 1400 hours, Monday – Friday
      • Open/unrestricted gate hours begin at 1400
      • Drivers with reservations during non-mandatory hours may not arrive before 1400
    • VIG’s TRS mandatory hours will be from 0400 (gate opening) – 1400 hours, Monday – Friday
      • Open/unrestricted gate hours begin at 1400
      • Drivers with reservations during non-mandatory hours may not arrive before 1400
    • Both terminals remain fully TRS mandatory on Saturdays – 0700 – 1100 hours
      • All drivers must enter the portal prior to 1100 hours to ensure service

Published gate and TRS hours can be reviewed here:  http://www.portofvirginia.com/facilities/terminal-gate-hours/

TRS questions should be directed to:  POVTruckerReservationSystem@vit.org / 757-292-4545

General customer service questions should be directed to:  POVCustomerService@vit.org / 757-440-7160

As always, we appreciate your flexibility and your business.