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Claims and Disputes

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Invoice Disputes

Damage and
Service Claims

Claim Submissions

Claim Guide

Customer Service

Invoice Dispute
Fillable Form

Schedule of Rates

You may submit an Invoice Dispute if you question the validity of a charge, or the accuracy or completeness of an invoice received from Virginia International Terminals, LLC.
You may submit a Damage and Service Claim if you believe you have suffered physical or economic damages resulting from:

1) an incident that you believe was caused by one of The Port of Virginia entities (Virginia International Terminals, LLC, Virginia Port Authority, or HRCP, II), or

2) one of The Port of Virginia entities failing to provide a service that you requested or performing requested service improperly.