Migration of Online Tracking/Tracing Tools to PRO-PASS (effective July 10)

July 10, 2018

Over the last two weeks, we have briefed you regarding important changes to our portfolio of online container tracking and tracing tools.

As of today, July 10, tracking.portofvirginia.com no longer supports real-time tracking and tracing. All online container inquiries for NIT, PMT, VIG and Richmond Marine Terminal (RMT) should be directed to www.propassva.com.

By consolidating these important tools on the PRO-PASS website, we have created a one-stop-shop for port customers and stakeholders.

If you have not done so already, please register for a PRO-PASS account today.  You must log into PRO-PASS in order to track your containers, check availability, and make truck reservations (motor carriers only).

We will continue to improve the functionality of these new tools based on your feedback.

For questions regarding PRO-PASS and the new tracking and tracing features, contact our Customer Service Team at 757-440-7160 or email  POVCustomerService@vit.org.

The POV Team is developing a FAQ document to assist you with tracking and tracing inquiries.  We anticipate the publication of that document within 24-48 hours. We will update the FAQs as necessary, based on the frequency of specific questions asked by our customers.

Thank you for your flexibility and for your business.