At The Port of Virginia, we believe quality, customer service, and advanced technology lead to continuous improvement in all areas of our operation. Our ISO 9001 and 14001 certified, quality and environmental management programs that are part of the Sustainability Division are designed to encourage collaboration and communication, streamline decision making, improve operational efficiencies, and identify and manage risk.
ISO certifications demonstrate a commitment to robust, systematic processes that ensure the port’s activities meet customer, regulatory and statutory requirements. Additionally, these certifications require that the port maintain systems and processes to quickly identify and respond to issues which are identified.
The Port of Virginia achieved ISO 9001 and 14001 certifications in 2008. Our support functions are ISO 9001 certified and our terminal operations operate under the ISO 14001 framework. The port is the first and only major East Coast port in which all terminal operations are operate under an ISO 14001 certified Environmental Management System. This will include the Richmond Marine Terminal (RMT) which The Port of Virginia will begin operating in November 2016. The goal will be to include RMT in the EMS program no later than spring of 2017.