The Migration of Online Tracking and Tracing to PRO-PASS

June 28, 2018

Our goal with The Port of Virginia tracking/tracing tools is to provide improved accessibility and functionality to all users by consolidating all functions on www.propassva.com.  By consolidating these important tools on the PRO-PASS website, we will create a one-stop-shop for port customers and stakeholders.

Virginia International Gateway (VIG) was the first terminal to migrate tracking/tracing to PRO-PASS (May 2018), and our team has made significant progress toward upgrading the traditional functionality found on the track.portofvirginia.com site.

Effective Tuesday, July 10, Norfolk International Terminals, Richmond Marine Terminal and Portsmouth Marine Terminal will align with VIG in transitioning all tracking/tracing functionality to PRO-PASS.  When this deployment occurs, the track.portofvirginia.com will no longer support current tracking/tracing requests.

In preparation for this important change, port partners and customers should consider the following:

  • You will need to log into PRO-PASS (www.propassva.com) to access container availability, truck reservations, and historical transaction/search functions
    • Please make sure you register for a PRO-PASS account today
    • Effective July 10, PRO-PASS will provide exclusive access to The Port of Virginia’s tracking/tracing tools
  • The new PRO-PASS tracking site will allow you to search VIG, NIT, RMT and PMT simultaneously for container, bill of lading, booking, and gate transaction information
    • You will not have to specify a terminal, but that option is incorporated

This change moves the port toward a more secure and flexible platform for making reservations, checking availability, and searching historical transactions.  We thank you for your patience as we move toward that goal.

For questions regarding PRO-PASS and the new tracking and tracing features, contact your Port Sales Representative or our Customer Service Team.

Thank you for your business.