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Tracking Services

containers

Beginning Tuesday, July 10, Norfolk International Terminals (NIT), Richmond Marine Terminal (RMT) and Portsmouth Marine Terminal (PMT) will align with Virginia International Gateway (VIG) in transitioning all tracking/tracing functionality to PRO-PASS. When this deployment occurs, the track.portofvirginia.com website will no longer support current tracking/tracing requests.

An online FAQ sheet is available here: PRO-PASS FAQ

In preparation for this important change, port partners and customers should consider the following:

  • You will need to log into PRO-PASS (www.propassva.com) to access container availability, truck reservations, and historical transaction/search functions at all terminals
    • Please make sure you register for a PRO-PASS account today
    • Effective July 10, PRO-PASS will provide exclusive access to The Port of Virginia’s tracking/tracing tools
  • The new PRO-PASS tracking site will allow you to search VIG, NIT, RMT and PMT simultaneously for container, bill of lading, booking, and gate transaction information
    • You will not have to specify a terminal, but that option is incorporated
    • To access container availability and historical transaction/search functions for PPCY/RSA and VIP please use vit.org
    • Historical transaction data for VIG units prior to May 12, 2018 can be found at via this link

An online version of this announcement can be found here: The Migration of Online Tracking and Tracing to PRO-PASS

For questions regarding PRO-PASS and the new tracking and tracing features, contact your Port Sales Representative or our Customer Service Team.