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VIG – Web Access Appointment System FAQ

For any questions you may have not in this FAQ, please contact the terminal at APMTAppts@vit.org

Question: Do all my drivers need appointments?

Question: Which lanes can my driver use?

Question: I do not have an account to make appointments, how will my drivers be able to come in?

Question: I need help making an appointment, what should I do?

Question: When making an appointment, a trouble message appears. What should I do next?

Question: After logging the message “HTTP Status 400 – Invalid direct reference to form login page” appears. What do I do?

Question: When trying to input a license plate under Manage Trucks
the message “Truck Id already exists. Please enter a new truck Id” appears. What does this mean?

I need to take a bare chassis out of the terminal. The appointment system is asking me for an EDO, what is this?

Error message of “container not currently in use” comes up when trying to gate in an export container. What do I do?

Error message of “booking quantity exceeds equipment type” comes
up when trying to gate in an export container. What do I do?

Why am I getting an error of FA date not set when I try to pick up
an import container?