We are dedicated to helping our customers succeed in their businesses. Have a question or need some help? Talk to us; our customer service team members are here to help you. Please call or email us. Our customer service team looks forward to helping you. We respond to email messages in the order that they are received, and we will respond to your email as quickly as possible.

For all service inquiries:  Call 757.440.7160

To submit a damage or service claim or invoice dispute or inquire about an existing issue, please click here.

For breakbulk quote requests:

For instructions on how to pay VACIS exams at The Port of Virginia, please follow this link: VACIS Exam Payment Instructions

Director, Customer ServiceJohn
Customer Service SupervisorLinda
Manager, Sales System and SupportKiym
Customer Service RepresentativeStacey
Customer Service RepresentativeJulie
Customer Service RepresentativeCynthia
Customer Experience / CRM Platform SpecialistBevan